PRODUCT SUPPORT

We're here to help with any questions before AND after you buy our RapidWeaver or Sandvox products.

Got a question about or issue with using any of our RapidWeaver® and Sandvox® products?

Let us know! Just send us a support request using the form to the right, giving us as many details as you can about your question or issue you're having, and send it to us.

We'll take an in-depth look at it and get back to you as soon as possible with an accurate answer to your request.

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Want to say "Thank You" for the great free support you received? Make a donation to our coffee fund!

Our secret's out. Blueball theme and stack developers consume mass quantities of coffee on a daily basis. Click on the donate button below to help us keep the coffee flowing. Thanks!

BLUEBALL COFFEE FUND

Support Request Form

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Get Support 24x7 With Our Blueball Design Google Group Too!

If you need help outside our normal office hours, please visit our Blueball Design Google Group and post your question or problem there to get feedback and help from other experienced RapidWeaver® and Sandvox® users who use our products.

Our office hours are 9am to 6pm Monday - Friday. We are located on the east coast of the US in North Carolina. If your support request comes in during the night it will be answered the next morning.

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RapidWeaver® is a Registered Trademark of Realmac Software Limited.
Sandvox® is a Registered Trademark of Karelia Software and is used with permission.